Leadership with Excellence

A good leader builds an environment which is positive and raises the confidence in the workforce. Leaders create a climate for vision building and empowering others to reach their optimum potential. This interactive and dynamic course provides the ultimate leadership training to support the above.

Improving ‘Emotional Intelligence’ at work

Emotional intelligence is a set of skills that define how effectively you perceive, understand, reason with, and manage your own and others’ feelings, emotions, and mood state. This is an essential skill for leaders and managers which enables them to read and understand others better which empowers themselves and others to reach their optimum potential. This training on improving EI in the workplace has a direct and positive impact on:  

• Staff performance, productivity, and loyalty
• Customer service
• Leadership / management effectiveness
• Staff recruitment and retention
• Sales

Effective Corporate Communication and Body Language

People make judgments the moment they see you based on your body language cues. Sending and receiving nonverbal messages is a matter of paying attention. Research suggests that only seven percent of a message is sent through words. With the extensive use of email and poor interpersonal communication, it is not surprising that there is huge financial loss. This training will provide;

• Team Dynamics
• help to communicate effectively,
• show how to read body language
• the power of first impressions and intuition
• how to ask the questions &
• be an active listener

How to Mentor or Coach your employees for success

You will recognise that to prosper in these tough times, your organisation has to be performing at the highest level of effectiveness. This means leadership skills, decision-making, staff relations, creativity, stress and time management, have to be of the highest order. With the implementation of an in house corporate mentoring and or a coaching program you can attain the highest corporate goals thus boosting your productivity and your bottom line figures. This course clarifies the differences between mentoring and coaching. It will illicit your innate mentoring skills and provide a useable toolkit to enable you to provide skilled in house coaching.

 Additional Trainings available include;  

•  Effective Corporate communication and use of Emails

• Excel in communication with your customers / team

• Essential team Dynamics

• Customer Care for positive results

• Health, productivity and technology

• How to hold a productive business meeting

• Effective negotiation skills  

• Managing Stress in the workplace

• Understanding the use Body Language at work